Terms of use

The person who creates the account becomes its Administrator and agrees to these terms for the company.

• Give us correct company and contact details, and keep them up to date.
• Keep usernames and passwords private. Each person who uses myPTI gets their own login.
• You're responsible for what happens under your company's logins.

The free trial lasts 30 days from the day you confirm your email, and it includes myPTI Premium. No card is needed. When it ends, myPTI stops letting you log in until you buy a License. Nothing is charged automatically.

One free trial per company.

The Lifetime License is a one-time payment of $2,000 (USD). It lets your company use myPTI with no end date and includes:

• 1 year of myPTI Premium, starting the day you buy
• Free updates and upgrades
• Free remote setup and basic support
• Up to 5 users ($100 per year for each extra user)

The License is for your company's own use. It can't be resold or shared with another company.

Premium is $25 (USD) per month per company, for License holders. It renews every month until you cancel.

• You can try Premium free for 30 days, once per company. You start the free trial in myPTI, and the 30 days count from that day. No card is needed.
• Cancel any time with Manage billing on your account page. Premium stays on until the end of the month you've paid for. Months already billed aren't refunded.
• If a payment fails, Premium stays on for 7 days while you update your card. After that, Premium features lock until the payment goes through.
• webPTI, our web app, is coming soon. When it launches, Premium includes it at no extra cost.

All payments are final. We don't give refunds for the Lifetime License or for Premium months already billed. The 30-day free trial is there so you can try everything first.

Payments are handled by Stripe. We never see or store your card number. Questions about a charge? Write to support@myptisoftware.com.

• Use myPTI for your own business, within the law.
• Don't copy, resell, reverse-engineer or try to get around myPTI's licensing.
• Check that the labels, pallet tags and ASNs you produce meet your customers' requirements before you ship. myPTI helps you build them; you remain responsible for what you send.

The products, orders, lot codes and other records you enter belong to your company. We use them only to run myPTI and to help you when you ask. Our Privacy policy explains what we collect and why.

We keep improving myPTI and may change or add features. We work to keep myPTI and its online services running, but we can't promise they will never be interrupted.

You can stop using myPTI at any time. To close your account, write to support@myptisoftware.com. We may suspend an account that breaks these terms or isn't paid for.

myPTI is provided as it is. As far as the law allows, we aren't liable for indirect or lost-profit losses, and our total liability for any claim is limited to what your company paid us in the 12 months before it.

If we change these terms, we'll update this page and the date above. For important changes we'll also email each company's Administrator before they take effect.

These terms are governed by the laws of the State of Wisconsin, USA.

Questions about these terms? Write to support@myptisoftware.com.